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At Easy Bath Decor, customer satisfaction is our priority. We understand that choosing the perfect bathroom accessories is essential, and weโre here to ensure that youโre completely satisfied with your purchase. If for any reason youโre not entirely happy with your items, our returns policy is designed to make the process smooth and hassle-free.
Eligibility for Returns
We accept returns within 30 days of the delivery date. To be eligible, items must be unused, in their original condition, and in the original packaging. We kindly request that you provide proof of purchase, as this helps us process your return quickly and accurately.
Return Process
To initiate a return, please reach out to us at [email protected]. Our customer service team will guide you through the steps and provide you with any necessary return details. Once your return is received and inspected, we will notify you of the approval status. Approved returns will be refunded to your original payment method within 5-7 business days.
Refunds and Exchanges
While we strive to ensure that each product arrives in perfect condition, we understand that issues may arise. If your item arrives damaged or defective, please contact us immediately at [email protected] with photos and a description of the issue. Weโre happy to offer a replacement or full refund for items that arrive damaged or defective. For other returns, we will issue a refund for the itemโs purchase price; however, return shipping costs are the responsibility of the customer, except in cases where the product is defective.
Thank you for choosing Easy Bath Decor! Your satisfaction is at the core of what we do, and weโre here to support you in creating the perfect bathroom atmosphere.