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At Easy Bath Decor, we strive to provide a seamless and secure shopping experience for all of our valued customers. Our Payment Policy outlines the different payment methods we accept, how we process payments, and the security measures we take to protect your personal and financial information. By making a purchase with us, you agree to the terms outlined below.
1. Accepted Payment Methods
We understand the importance of offering a variety of payment options to cater to the preferences of all our customers. At Easy Bath Decor, we accept the following payment methods:
- Credit and Debit Cards: We accept major credit cards including Visa, MasterCard, American Express, and Discover. You can use your debit card in the same way as a credit card for payment.
- PayPal: PayPal is a convenient, secure payment method for those who prefer not to enter their credit card details online.
- Gift Cards and Store Credit: If you have received an Easy Bath Decor gift card or store credit, you may use it toward your purchase. Please make sure to apply the code at checkout.
2. Payment Processing
Once your order is placed, we will begin processing your payment. The total amount of your order will be charged to the payment method you selected. Please note that payment will be processed at the time of purchase and before shipment of your order.
If for any reason we are unable to process your payment, we will notify you promptly so that you may provide an alternative method of payment. In some cases, orders may be held until the payment issue is resolved. We encourage all customers to check their payment details carefully before submitting the order.
3. Sales Tax
Sales tax may be applied to your order based on your location and the applicable tax laws. The tax amount will be calculated and shown at checkout. If your order is subject to sales tax, it will be included in your final total at checkout.
4. Currency
All prices listed on our website are in U.S. dollars (USD). If you are ordering from outside the United States, your credit card or payment provider will handle any necessary currency conversions. Please be aware that currency conversion fees or international transaction fees may apply, depending on your payment provider.
5. Order Confirmation
Once your payment has been processed, you will receive an order confirmation email with the details of your purchase. This email will serve as a receipt for your payment and provide you with your order number for reference. Please keep this information in case you need to contact us regarding your order.
6. Payment Security
We prioritize the security and confidentiality of your financial information. All transactions on our website are encrypted using industry-standard SSL (Secure Sockets Layer) technology. This ensures that any sensitive information, such as credit card details and personal data, is protected throughout the payment process.
In addition to encryption, our payment processing partners are PCI DSS compliant, meaning they follow strict guidelines to ensure that your information remains safe and secure. We never store your full credit card details, and we work with trusted payment processors to ensure the highest level of security.
7. Payment Declines and Issues
In the event that your payment is declined or an issue arises with processing, we will notify you as soon as possible. Common reasons for payment issues include insufficient funds, incorrect card details, or security holds placed by your bank. If you believe that there was an error, please contact your bank or payment provider for assistance.
8. Pre-Authorization Holds
Some banks or credit card companies may place a pre-authorization hold on your account when making a purchase, which can temporarily reduce your available credit. This hold is not an actual charge but is a security measure used by your bank to ensure sufficient funds are available. The hold will be released after a few business days, depending on your bankโs policy.
9. Cancellations and Modifications
Once an order is placed and payment is processed, it typically cannot be modified or canceled. However, if you need to make changes to your order, please contact us immediately at [email protected]. We will do our best to accommodate your request before the order is shipped.
10. Refunds and Returns
If you are eligible for a refund, the amount will be credited back to the original payment method used for the purchase. Please refer to our Returns Policy for more details on the process and eligibility for returns. Refunds may take a few business days to reflect in your account, depending on your payment provider.
11. Fraud Prevention
To protect both our customers and our business, we take fraud prevention seriously. In some cases, we may request additional information to verify the legitimacy of a transaction. If we suspect fraudulent activity, we reserve the right to cancel an order and issue a refund. We also work with our payment partners to prevent fraudulent transactions and keep our customers safe.
12. Contact Us
If you have any questions or concerns about our payment process, please donโt hesitate to reach out to us at [email protected]. Our customer support team is available to assist you with any payment-related inquiries or issues.
At Easy Bath Decor, we are committed to providing a smooth, secure, and hassle-free shopping experience. Thank you for trusting us with your bathroom accessory needs, and we look forward to serving you.